On-Demand Services

Not all workplaces require full-time, onsite facilities management personnel, but all buildings deserve the same care and attention. ESFM’s On-Demand Service Center is the easy button for thousands of client locations throughout the country. Our centralized team specializes in serving clients with unique and/or dispersed geographic real estate portfolios.

From emergency services and capital project management to planned or recurring maintenance, our U.S. based 24/7/365 On-Demand Service Center staffed by facilities management professionals and equipment specialists, triage client needs across a network of 20,000+ licensed and insured professional service providers.

• Repairs & Preventative Maintenance
• Emergency Services
• Capital Project Management
• Routine Cleaning

• Dormant/Vacant Property Management
• Asset Management
• Recurring Services
• Special Projects

From initial request through satisfaction survey upon completion, ESFM’s On-Demand Services team provides full value service, managing every step of the process, communicating at service milestones and coordinating onsite services delivery, billing and payment per each client’s unique instructions.

Additional transparency is provided via our proprietary technology platform ESFM^x which enables each client and stakeholder to view the status of open and planned services across their real estate portfolio.

OUR SUPPLIERS

We prioritize partnerships with diverse suppliers, capturing Tier 1 and Tier 2 diversity spend information for our clients. Our strategic partner, Thompson Hospitality, engages local and regional companies, providing mentorship and support through the application process to become a certified diverse supplier.

All of the suppliers supporting ESFM’s On-Demand Services must meet the following prerequisites:

• Valid Licenses Required by Local and/or State Agencies
• Proof of Insurance
• References
• Competitive Fees