A MODERN IFM TECHNOLOGY SOLUTION
ESFMx is a modern technology solution that replaces several standalone applications previously used across our self-performed Integrated Facilities Management (IFM) portfolio.
Functions supported by ESFMx include space and asset management, work order tracking, financial reporting, service request management, integrated inspections and audits, data-driven cleaning, and occupant sentiment capturing.
ESFMx integrates all of these functions (and more) into a proprietary platform that optimizes the workplace experience.
AGILE – ESFMx provides real-time, location and portfolio-level reporting, benchmarking and analytics for the client and facilities team.
SECURE – Clients can easily access all of their information — and only their information — through their own service catalog and portal.
CLIENT-CENTRIC – ESFMx has near limitless applications, adapting to the specific scope and client requirements at each unique campus. With ESFMx client data reporting is scalable (by site and portfolio), curated (customized by site-specific scope of work) and simple to use.
In 2020, ESFM engaged Nuvolo, who brought in Deloitte as a strategic partner, to enable delivery of the proprietary solution, ESFMx, that streamlines the technology tools used to manage operations across our business, including facilities maintenance and engineering, sustainability initiative tracking and workplace solutions.
Read the full case study HERE.
Hear from the case study co-authors Chris Lilly (SVP Technology, ESFM), Amit Deshpande (Manager, Deloitte), and Brad Casemore (Sr. VP, Customer Experience, Nuvolo) in the fireside chat.