About

As a Compass Group organization, hospitality is at the foundation of our solutions model. The company’s unique operational sectors means facility and food service lines are not homogenized but managed by industry experts.

Our clients interact with a single point of contact representing all Compass Group managed services, while internally each service line is overseen by a subject matter expert. It is this unique model that allows us to maintain an industry-leading client retention rate.

Our Pillars

Ensure workplace safety.

Our commitment to safety is reflected in vertical-specific programming, company culture and results. Our TRIR in 2023 was 1.64, well below the industry average of 3.5.

The health and safety of our clients, their employees and our associates is our top priority. Our solutions align with the Healthy Building standard defined by the International WELL Building Institute (IWBI). As a Keystone member of IWBI we can facilitate the application for the WELL Health-Safety Rating and seal on our clients’ behalf.

Engage
our
people.

Our associates are our most important asset, and we invest in their training, development, and recognition to achieve a turnover rate that’s less than 10% industry average.

The operational impact of the communications deployed via our employee engagement app resulted in the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA) in 2020.

Deliver innovative solutions.

Our self-performed service model allows us to remain agile, with scalable services, as our clients’ business needs change. To inspire a culture of innovation, our Senior Vice President serves as executive sponsor for an Innovations Council where teams regularly present the ROI of new solutions deployed. Additionally, sector representatives across healthcare, education and corporate services lead a FM products committee where partner innovations are critiqued and piloted.

Create sustainable environments.

We’re proud to be part of an international firm that invests in tomorrow with actions today, and we take meaningful measures to reduce our impact on the environment. We are committed to incorporating product, equipment, and service innovations that are better for the planet and our customers.

Elevate
user
experiences.

We bring hospitality to IFM. Whether it’s the technology we introduce, like our proprietary technology platform, ESFMx, the innovative solutions we deploy, or the sustainability commitments that we drive, all of that must also create better workplace experiences for our customers.

IFMA Foundation Scholarship

We are committed to investing in the future leaders of facilities management. ESFM is the proud sponsor of two IFMA Foundation scholarships, awarded to undergraduate and/or graduate students enrolled in facilities management or FM-related (built environment) programs. Scholarship recipients receive a cash award and fully subsidized World Workplace conference travel, registration, and participation.

To learn more about the IFMA Foundation scholarship program, or to apply, visit foundation.ifma.org.

Meet Our Team

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David Hogland

President

Originally from the United Kingdom, David started his international FM career as a welder’s apprentice over 35 years ago. He is well-versed in managing teams for fast mobilization, and the delicate strategies required of significant personnel transfer, with a commitment to open communication and transparency. He also understands the implications that health, safety, and environment have on cost efficiencies, employee retention and quality management services.

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Oliver Sach

SVP

Oliver joined ESFM as an hourly Mail, Shipping & Receiving Team Lead after immigrating to the United States from New Zealand. His 15 years of industry experience includes overseeing GMP and controlled environment cleaning for life science companies, in addition to serving as the Single Point of Contact (SPOC) for a large, multi-sector Compass Group account.

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Kristin
Belcher

SVP Strategy & Execution

Kristin joined ESFM as a Senior Financial Analyst and rose to Vice President of Finance, where she oversaw procurement, database management, and commercial solutions. In her current role, she drives strategic vision by leading data & analytics, solutions, and mergers & acquisitions. She has an MBA in Accounting and became a CPA in 2010.
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Chris Lilly

SVP Technology

For the past 20 years at Compass Group, Chris has designed systems and led teams that have provided foundational operations support, business growth and retention consult, and risk aversion. At ESFM he identifies opportunities for, and implements, national technology solutions and service efficiencies.

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Lawyna
Holland-Parish

VP Center of Excellence

Lawyna brings nearly 20 years of experience in pharmaceutical and laboratory manufacturing, with an extensive cGMP/GxP background. She’s held several positions at Compass Group including Regional Manager for Crothall Healthcare’s cleanroom division and serving as a member of the Infection Prevention Team. At ESFM she is leading ATP testing efforts and ensuring corporate and regulatory compliance across the business.

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Cesar Avila

Division Vice President

With over 25 years of experience in the facilities management industry, Cesar has a proven track record of delivering exceptional results for clients ranging from boutique locations to global enterprises. Originally from Mexico City and now based in New York City. Cesar’s strategic vision, operational expertise, and commitment to fostering long-term partnerships continue to drive success for CSL and its clients

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Scott Berryman

Division Vice President

Scott began his career with Compass Group in 2013 and has since advanced through multiple leadership roles, including Regional Director, Senior Regional Director, and Regional Vice President. Now serving as Division Vice President, he leads $191M in integrated facilities management (IFM) services across diverse environments, including manufacturing and research laboratories.

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Jeff Boggs

Division Vice President

Jeff joined Compass Group over 23 years ago as an assistant manager and has since demonstrated exceptional operational excellence and fiscal acumen, focusing on client goals and team success. With a natural ability to translate client needs into high-functioning teams, he has played a key role in shaping the hospitality culture within facilities management.

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Brian Coscia

Division Vice President

Brian has over 30 years of experience in facilities management, specializing in operations, finance, and business development. He has successfully initiated new business relationships with multiple Fortune 500 companies, advancing their corporate real estate and workplace experience goals. His leadership has driven significant service portfolio expansion, particularly in hard services. Brian has also provided operational analysis and costing for new business opportunities, assisting the sales team in proposal development and presentations.
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Bob Marshall

Division Vice President

With over 35 years of leadership experience, Bob is a seasoned executive with a strong hospitality background, known for his ability to scale organizations and drive revenue growth. He has a proven track record in employee engagement, customer experience, and strategic planning, having led teams to exceed engagement scores, maintain 95%+ client retention, and improve key performance indicators.

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