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As a Compass Group organization, hospitality is at the foundation of our solutions model. The company’s unique operational sectors means facility and food service lines are not homogenized but managed by industry experts.

Our clients interact with a single point of contact representing all Compass Group managed services, while internally each service line is overseen by a subject matter expert. It is this unique model that allows us to maintain an industry-leading client retention rate of 97%.

Eurest Services recently relaunched as ESFM, which stands for Elevating Solutions in Facilities Management.

Read more about our relaunch in our Press Release.

Our Pillars

Ensure workplace safety.

Our commitment to safety is reflected in vertical-specific programming, company culture and results. Our TRIR in 2022 was 1.60, well below the industry average of 3.2.

The health and safety of our clients, their employees and our associates is our top priority. Our solutions align with the Healthy Building standard defined by the International WELL Building Institute (IWBI). As a Keystone member of IWBI we can facilitate the application for the WELL Health-Safety Rating and seal on our clients’ behalf.


Our associates are our most important asset, and we invest in their training, development, and recognition to achieve a turnover rate that’s less than 1/5 the industry average.

The operational impact of the communications deployed via our employee engagement app resulted in the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA) in 2020.

Deliver innovative solutions.

Our self-performed service model allows us to remain agile, with scalable services, as our clients’ business needs change. To inspire a culture of innovation, our Senior Vice President serves as executive sponsor for an Innovations Council where teams regularly present the ROI of new solutions deployed. Additionally, sector representatives across healthcare, education and corporate services lead a FM products committee where partner innovations are critiqued and piloted.

Create sustainable environments.

We’re proud to be part of an international firm that invests in tomorrow with actions today, and we take meaningful measures to reduce our impact on the environment. We are committed to incorporating product, equipment, and service innovations that are better for the planet and our customers.


We bring hospitality to IFM. Whether it’s the technology we introduce, like our proprietary technology platform, ESFMx, the innovative solutions we deploy, or the sustainability commitments that we drive, all of that must also create better workplace experiences for our customers.

IFMA Foundation Scholarship

We are committed to investing in the future leaders of facilities management. ESFM is the proud sponsor of two IFMA Foundation scholarships, awarded to undergraduate and/or graduate students enrolled in facilities management or FM-related (built environment) programs. Scholarship recipients receive a cash award and fully subsidized World Workplace conference travel, registration, and participation.

To learn more about the IFMA Foundation scholarship program, or to apply, visit

Meet Our Team

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David Hogland


Originally from the United Kingdom, David started his international FM career as a welder’s apprentice over 35 years ago. He is well-versed in managing teams for fast mobilization, and the delicate strategies required of significant personnel transfer, with a commitment to open communication and transparency. He also understands the implications that health, safety, and environment have on cost efficiencies, employee retention and quality management services.

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Kristin Belcher

VP Finance

Kristin joined the ESFM finance team 15 years ago as a Sr. Financial Analyst. She now leads a team of 20 associates that includes procurement, database management and commercial solutions. Kristin has an MBA in Accounting and became a CPA in 2010.

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Oliver Sach


Oliver joined ESFM as an hourly Mail, Shipping & Receiving Team Lead after immigrating to the United States from New Zealand. His 15 years of industry experience includes overseeing GMP and controlled environment cleaning for life science companies, in addition to serving as the Single Point of Contact (SPOC) for a large, multi-sector Compass Group account.

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Keisha Mackey

Director of HR

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Chris Lilly

SVP Technology

For the past 20 years at Compass Group, Chris has designed systems and led teams that have provided foundational operations support, business growth and retention consult, and risk aversion. At ESFM he identifies opportunities for, and implements, national technology solutions and service efficiencies.

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Lawyna Holland-Parish

VP Standards & Practices

Lawyna brings nearly 20 years of experience in pharmaceutical and laboratory manufacturing, with an extensive cGMP/GxP background. She’s held several positions at Compass Group including Regional Manager for Crothall Healthcare’s cleanroom division and serving as a member of the Infection Prevention Team. At ESFM she is leading ATP testing efforts and ensuring corporate and regulatory compliance across the business.

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Rick Wright

VP Supply Chain

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Rusti Dyals

Director of EH&S

Rusti was recently promoted to the National Director of Environment, Health & Safety after successfully supporting a national ESFM life science client for nearly 4 years. Rusti has 20 years of EH&S experience across FM, forest product and semi-conductor industries. Rusti is a Certified Safety Professional (CSP) and a member of the American Society of Safety Professionals (ASSP).

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Shaun Levenson

VP Center of Excellence

Shaun has over 30 years of leadership experience in FM, defense and hospitality industries. Originally from South Africa, Shaun joined Compass Group Australia in 1996. He now leads the ESFM Center of Excellence team, representing Quality Assurance, Vendor Compliance, Mobilization, and Business Standards & Practice. He has a lifelong passion for learning and is the curator of the Compass FM Learning Center and Library, accessible by all managers across healthcare, education and corporate services.

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Andrea Rossitter

Senior Director of ESG and Brand Strategy

Andrea aligns ESFM’s self-performed solutions in support of clients’ sustainability and carbon footprint targets. She is an award-winning storyteller and technical writer with 20 years of experience in marketing and communications, and a foundation in public health.  

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