Hospitality + Experience Archives

September 02, 2025

Foundation for Success: Mobilizing Better Workplace Experiences

In high-stakes sectors like life sciences and medical technology, facilities services may operate behind the scenes, but their influence is front and center for the building occupant. Operational excellence in these spaces depends on consistent, high-quality support, beginning long before day one of service.

July 10, 2025

Choosing the Right Data Strategy for Smart Restrooms

ESFM National Director of Hospitality & Cleaning Programs Kalli Folk shares insights on how to choose the best smart restroom solution based on factors like cost, technical complexity and facility needs.

Graphic for the webinar with a stylized office setting background and the panelists' photos in the foreground.

April 03, 2025

WATCH: Building Engaged FM Teams in an Evolving Workforce Landscape

A panel of ESFM leaders led a webinar in partnership with IFMA to address the emerging forces that are reshaping the workforce landscape.

March 03, 2025

ConnectedFM: Why Educating Cleaning Associates is Essential for Promoting Building Health

With the right knowledge and tools, cleaning associates have the confidence that they are the experts, providing a greater level of care and comfort for building occupants.

January 07, 2025

Facilities Management Advisor: The Power of Self Assessment

Assure quality, mitigate risk, and avoid difficult performance conversations with these self-assessment best practices from ESFM’s Center of Excellence VP.

L'Oreal sourcing leaders present Compass leaders with a recognition plaque for decarbonization efforts.

November 19, 2024

ESFM Recognized for Decarbonization Efforts

Compass Group has earned L’Oréal North America’s 2023 “Most Advanced Vendor in Decarbonization” award, underscoring the company’s leadership in sustainability and dedication to achieving net-zero emissions by 2050. ESFM is part of the Compass One team serving L’Oréal.

November 08, 2024

Cleaning & Maintenance Management: Steps to Success on the Journey to Zero Waste

Zero waste programs are cost-effective, easy to implement and involve nearly everyone in a facility. In this Cleaning & Maintenance Management article, written by ESFM subject matter experts, learn tips for success on the journey to zero waste.

November 01, 2024

Securing the Facilities Frontline Through the Storm

In the aftermath of Hurricanes Helene and Milton, ESFM associates have stepped up to support the communities we serve and the clients we partner with.

October 25, 2024

Buildings: 5 Tips for Using Data to Manage Buildings Better

Buildings Magazine recapped ESFM’s panel, “Better Data. Better Buildings. Better Experiences,” at IFMA World Workplace.

ESFM subject matter headshots - John Ramsden, Melissa Grimes, Alisia Davis, Andrea Rossitter, Jess Riccardi - arranged on a fiesta-stylized graphic for IFMA World Workplace.

September 30, 2024

ESFM to Lead Critical Conversations at IFMA World Workplace

ESFM is helping lead conversations on some key industry trends, participating in two education session panel discussions at IFMA World Workplace.

May 17, 2024

WATCH: ESFM, IFMA Host Webinar on Creating Inclusive Environments

Hear how ESFM leaders are empowering facility managers to create inclusive, mindful spaces that support wellbeing, sustainability, and occupant health in an IFMA-hosted webinar.

April 08, 2024

ConnectedFM Podcast: The Dynamics of Soft and Hard Services in Facilities Management

ESFM President David Hogland was featured as part of the lineup for IFMA’s Connected FM podcast, episode 35. Joining 14forty Managing Director Mauro Ortelli and […]

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Hospitality + Experience

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