WATCH: Building Engaged FM Teams in an Evolving Workforce Landscape

In partnership with the International Facilities Management Association (IFMA), a panel of ESFM leaders led a webinar to address the emerging forces that are reshaping the workforce landscape. They shared success stories, innovative programs and forward-thinking strategies to effectively attract, develop and retain top FM talent.

Watch the full video below.

Here are some highlights:

ESFM & Eurest Senior Director of Diversity, Equity & Inclusion Natacha Jacque on building effective teams:
“Being intentional is essential for retaining employees and achieving operational success; when you have employees that feel valued, they are more likely to stay within a company.”

ESFM Regional Vice President Kris Taylor on investing in frontline team members with demanding schedules:
“We must make every minute, every opportunity count. … It becomes up to us as leaders to identify those opportunities to invest back in our teams. To give a bit of the ‘why’ behind the ‘what’ we do and allow for some feedback. Once that intentional dialogue is started it will differentiate who has the capacity for further growth.”

ESFM & Eurest Vice President of Human Resources Keysa Minnifield on strategies to develop and retain talent:
“Today’s talented leaders want to progress up the ladder pretty quickly. We have to think about tailoring training and development opportunities to meet their needs, to meet them where they are.”

ESFM Division Vice President Scott Berryman on the mindset of successful operational leaders:
“Culture is critically important. … At the end of the day, a company can say they have a culture, but that culture actually comes down to you who’s leading the operation.”